Expert Roofing Services in Princeton, WV
What areas do you serve?
We primarily serve the greater [Your City/Region] and the surrounding areas. If you're located nearby or in a neighboring community, please reach out to us and we'll be happy to confirm whether we can service your location.
What types of properties do you work on?
We work on single-family homes, multifamily residential properties, and light commercial buildings of various sizes and configurations.
How do I request an estimate?
Use the contact information provided at the bottom of this page or book a visit through our scheduling system. All estimates are provided free of charge with no obligation.
Services
What services do you offer?
We provide comprehensive roofing services including roof replacements, repairs of all types, thorough inspections, leak diagnostics and detection, storm damage assessment and documentation, and gutter installation and repair work.
Do you handle insurance claims?
Yes, we do. We document all damage with detailed photos and notes, meet with insurance adjusters on your behalf, and help guide you through the paperwork and claims process.
Do you provide emergency leak response?
Yes, we provide emergency services. We offer emergency tarping and temporary repair solutions to stop active leaks and prevent further damage to your property.
Do you offer roof maintenance services?
Yes, we offer regular maintenance services including cleaning, minor repairs, and preventative care to extend the life of your roof.
Can you repair just a section of my roof?
Yes, in many cases we can perform partial repairs or section replacements if the damage is localized and the rest of the roof is in good condition.
Materials and Options
What roofing materials do you install?
We install architectural asphalt shingles, metal roofing systems, flat and low-slope systems (TPO/EPDM), and other materials to suit your specific needs and preferences.
Which shingle brands do you use?
We work with leading industry brands that offer strong manufacturer warranties and proven performance. We'll review specific brand options and product lines during your estimate appointment.
Can you match my current shingle color?
Yes, we'll bring current color boards to your estimate and provide the closest match available to your existing shingle color.
How do I know which roofing material is best for my home?
We'll evaluate your home's structure, your budget, your aesthetic preferences, and local climate conditions to recommend the best roofing material for your specific situation.
What's the difference between 3-tab and architectural shingles?
Architectural shingles are thicker, more durable, and have a dimensional appearance that adds depth and visual interest. They typically last longer and come with better warranties than traditional 3-tab shingles.
Pricing and Payment
How much does a new roof cost?
Pricing depends on multiple factors including the size of your roof, the pitch and complexity, the number of existing layers, and the material you select. We'll provide a detailed written proposal after completing our inspection.
Do you offer financing?
Yes, we do. Multiple financing plans may be available to qualified customers, subject to credit approval.
What payment methods do you accept?
We accept cash, personal or business checks, and all major credit cards. Your contract will include a clear deposit amount and a progress payment schedule.
Do you require a deposit?
Yes, we typically require a deposit when the contract is signed to secure your project date and order materials. The specific amount will be outlined in your contract.
Can I get a discount for paying in cash?
We offer competitive pricing regardless of payment method. Contact us to discuss any available promotions or special offers.
Scheduling and Timeline
How soon can you start?
Most roofing projects can start within 1–3 weeks after contract signing, depending on material lead times from suppliers and current weather conditions.
How long does a replacement take?
Typical residential homes take 1–2 days to complete. Larger properties or more complex roof structures with multiple levels or features may require additional time.
Do I need to be home?
It's not required, but we do ask that you please keep pets indoors and move vehicles clear of the work area for safety purposes.
What happens if bad weather delays my project?
We'll stay in close communication with you and reschedule as soon as weather conditions allow us to work safely and effectively.
Can you work on weekends?
In most cases, we work Monday through Friday, but we can sometimes accommodate weekend work for urgent situations. Please ask when scheduling.
Warranties and Workmanship
What warranties do you provide?
You'll receive manufacturer product warranties covering the roofing materials plus a workmanship warranty from Double R Roofing covering our installation. Terms vary by material selected.
Is my warranty transferable?
Some manufacturer warranties are transferable to new homeowners if you sell your property. We'll clarify the specific transferability terms in your proposal.
What does your workmanship warranty cover?
Our workmanship warranty covers installation-related issues such as leaks caused by improper installation, flashing failures, or other workmanship defects. Specific terms will be outlined in your contract.
How long do roofs typically last?
Asphalt shingle roofs typically last 20–30 years, while metal roofs can last 40–70 years. The actual lifespan depends on material quality, installation, maintenance, and local climate conditions.
Licenses, Permits, and Insurance
Are you licensed and insured?
Yes, absolutely. We maintain all required state and local contractor licenses, comprehensive general liability insurance, and workers' compensation coverage for all our employees.
Do you pull permits?
Yes, we handle all permit applications and pull permits whenever they are required by local building code regulations.
Can I see proof of insurance?
Absolutely. We're happy to provide certificates of insurance upon request before starting any work on your property.
Preparation and Site Care
How should I prepare for installation day?
Please move vehicles from the driveway and garage area, protect fragile items hanging on interior walls, and cover items stored in your attic if needed to protect them from dust and vibration.
How do you protect landscaping and property?
We use protective tarps around the perimeter of your home, run powerful magnet sweeps multiple times to collect nails and metal debris, and perform thorough daily cleanup.
Will my lawn and garden be damaged?
We take every precaution to protect your landscaping with tarps and careful placement of equipment. While some minor impact is possible with heavy equipment, we work to minimize any damage.
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How loud is the roofing process?
Roofing work does involve significant noise from removing old materials, hammering, and power tools. We recommend making arrangements if you work from home or have noise-sensitive family members.
After the Job
What cleanup should I expect?
We perform a thorough magnet nail sweep of your entire property, complete debris removal, and a final walkthrough inspection with you to ensure everything meets your expectations.
What if I notice an issue after completion?
Please contact us right away if you notice any concerns. We'll schedule a service visit promptly to address and resolve the matter.
How do I maintain my new roof?
Keep gutters clean, trim overhanging branches, inspect for damage after storms, and schedule periodic professional inspections. We can provide a detailed maintenance guide specific to your roofing material.
Weather and Storms
What if it rains during my project?
We monitor weather forecasts continuously and secure the roof at the end of each work day. If weather shifts unexpectedly, we'll cover the work area immediately and pause until conditions improve.
Do you provide storm damage inspections?
Yes, we do. We'll inspect your roof thoroughly, document all damage with photos and detailed notes, and advise you on the recommended next steps.
How can I tell if my roof has storm damage?
Look for missing or damaged shingles, dents on metal flashing or vents, granule loss, water stains in your attic or ceiling, or damaged gutters. If you're unsure, we can perform a professional inspection.
Does hail damage always require a full roof replacement?
Not necessarily. The extent of damage determines whether repair or replacement is needed. We'll provide an honest assessment after inspecting your roof.
Insurance and Claims
Can you help me decide whether to file a claim?
Yes, we'll provide an honest, professional assessment of the damage so you can make an informed choice about whether filing an insurance claim makes sense for your situation.
Will you meet my adjuster on-site?
Yes, we're happy to meet with your insurance adjuster on-site by request to review the damage and discuss the scope of necessary work.
How does the insurance claim process work?
Typically, you file a claim with your insurance company, they send an adjuster to assess the damage, and then they issue a settlement. We can guide you through each step and help ensure all damage is properly documented.
What if my insurance company denies my claim?
We can review the denial with you and help determine if an appeal is warranted. In some cases, we can provide additional documentation or work with a public adjuster on your behalf.
Inspections and Reports
Do you offer real estate or annual maintenance inspections?
Yes, we offer both real estate transaction inspections and routine annual maintenance inspections. We can provide detailed photos and comprehensive written reports.
How much does a roof inspection cost?
Inspection costs vary depending on the type and scope. Contact us for current pricing. Some inspections may be credited toward future work.
What's included in a roof inspection?
We examine shingles, flashing, ventilation, gutters, and the overall structural integrity. We look for signs of damage, wear, leaks, and potential problem areas, and provide a detailed report with photos.